And The Excellence in Counseling Award Goes To…

It’s awards season! And no, we don’t mean the Golden Globes or the Academy Awards.  We’re talking about paying tribute to the people who make a difference in the lives of homeowners everyday – housing counselors.

We take great pride that HPF counselor Betsy Carvajal was recently the recipient of the Excellence in Counseling Award from NeighborWorks America as part of its first ever National Foreclosure Mitigation Counseling (NFMC) Counselor Awards. As a housing counselor at Atlanta-based CredAbility, an HPF partner agency that helps run the national HOPE Hotline, Ms. Carvajal was recognized for empathetic listening, which helps homeowners feel more comfortable about sharing their tales of financial hardship. Ms. Carvajal was also cited for her effectiveness in running training programs for other counselors and her innovative solutions to better tracking the ever-changing list of foreclosure prevention programs. For these efforts and more, the entire HPF team would like to thank Ms. Carvajal for her tireless dedication in guiding homeowners to sustainable housing solutions.

And stay tuned for HPF’s own inaugural counselor of the year awards, which will be announced in the coming months.