HPF and Tennessee Attorney General Partner on Statewide Hotline to Facilitate Mortgage Relief
WASHINGTON, D.C., December 12, 2012 – The Homeownership Preservation Foundation (HPF), an independent national nonprofit dedicated to helping distressed homeowners navigate financial challenges and avoid mortgage foreclosure through its Homeowner’s HOPE™ Hotline, and Tennessee Attorney General Bob Cooper announced today that they have partnered on a statewide hotline to facilitate distressed homeowners’ access to available mortgage relief programs.
A public service advertising (PSA) campaign launched this month alerts struggling Tennessee homeowners to relief programs they may be eligible for through the state’s participation in the National Mortgage Settlement and its own Hardest Hit Fund. Homeowners with mortgage challenges are encouraged to call a dedicated hotline that was created specifically for state residents at 855-876-7283 to receive free, reliable information and referrals to foreclosure prevention and mortgage assistance counseling. Callers to the hotline can choose to receive telephone counseling by HPF’s HUD-approved, trained, professional housing counselors, the same network that served as the primary consumer response team for several federal housing relief programs in recent years via HPF’s Homeowner’s HOPE Hotline.
“My office’s partnership with HPF is the next step in our ongoing outreach efforts to ensure that the many Tennesseans struggling with their mortgage have access to the information and assistance they need and deserve to find the best solutions to their long-term financial challenges. HPF is a well-respected, reliable nonprofit organization that we are confident will serve our people well on this vital initiative,” said Tennessee Attorney General Bob Cooper.
Tennessee homeowners can speak to an HPF counselor for free by calling the special toll-free number established by the Attorney General’s office at 855-876-7283. The hotline is staffed Monday through Friday from 8 am to 6 pm. Referrals to a local nonprofit counseling agency are also available through the hotline for residents preferring to meet with a counselor in-person and at no cost.
“This heightened statewide effort by the Attorney General’s Office to connect Tennessee homeowners with the housing counseling and financial assistance they need truly sets the bar for other states to emulate,” said Colleen Hernandez, CEO and President of HPF. “We are excited to partner with Attorney General Bob Cooper and his staff on this important outreach campaign and, of course, to help more people in Tennessee tackle their personal mortgage challenges.”
Distressed homeowners outside of Tennessee can continue to call HPF’s Homeowner’s HOPE Hotline at 888-995-HOPE to speak with a HUD-certified housing counselor about their financial situation.
About the Homeownership Preservation Foundation
HPF—the Homeownership Preservation Foundation—is an independent national nonprofit dedicated to guiding consumers along the path to financial health and sustainable homeownership. The organization has been at the forefront of helping distressed homeowners navigate their mortgage challenges and avoid foreclosure, and is recognized for developing innovative solutions to preserve and expand homeownership. Through its HOPE™ Hotline, 888-995-HOPE™, HPF provides comprehensive financial education and confidential holistic counseling for FREE, 24 hours a day, 7 days a week, 365 days a year, in over 170 languages. Since 2007, HPF has served nearly seven million distressed consumers, an average of 4,500 each weekday, who depend upon HPF as a trusted, neutral source of information and assistance. For more information about HPF or the HOPE™ Hotline, please visit www.995hope.org.
About the Office of the Attorney General for the State of Tennessee
Tennessee Attorney General Bob Cooper is Tennessee’s chief legal officer and administrative head of the Attorney General’s Office. The Attorney General’s duties are derived from the Tennessee Constitution, statutes, and common law. The office is responsible for the legal representation of the State of Tennessee, its agencies and its officers. Attorneys from the office appear in state and federal courts. Among other things, the Attorney General is charged with enforcing the Consumer Protection Act and Tennessee and federal antitrust laws.